April 21, 2011
Quality Research is Not (and Never Was) a Commodity
By David Day, President and Global CEOLooking over the Spring 2011 GreenBook Research Industry Trends Report, which came out yesterday, I noted that, despite the myriad industry initiatives focused on the issue of online panel data quality over the past dozen years, this was still the top issue of concern cited by the survey respondents. This Read More...
Posted on April 21, 2011, Comments (0)
Category: Data Quality, Panel Quality
April 18, 2011
Survey Design: Make Sure It Passes the Twitter Test
By James Sallows, VP, Client Operations, EMEAWhen designing survey questionnaires, we market researchers must constantly remind ourselves to “walk a mile in the respondent’s shoes” – that is, think about how our questions will be viewed and answered by survey respondents. Over the years, we’ve edited down numerous survey questions that overexplain a straightforward concept. To Read More...
Posted on April 18, 2011, Comments (1)
Category: Panel Quality, Panel Retention, Survey Best Practices
April 7, 2011
Market Research: Put on Your Game Face
By Joe Giacobbe, SVP, Radius RecruitmentIn a recent MrWeb article, Lightspeed Research President and Global CEO David Day said that we’re competing for people’s online time and offered “surveytainment” as an approach to consider when recruiting and retaining survey respondents. That got me thinking about what I’d consider to be relevant entertainment in that Read More...
Posted on April 7, 2011, Comments (0)
Category: Future of Online Research, Panel Retention
April 5, 2011
Truly Integrated Data Can Answer the Burning Questions
By Seth Ruoss, Chief Marketing OfficerAs the market research industry evolves, it’s no longer good enough to provide stand alone informative data sets and longitudinal benchmarking to marquis clients who have gone through several vendor reviews and expense line analyses. We must provide well-rounded sets of information that directly address a client’s burning questions Read More...
Posted on April 5, 2011, Comments (0)
Category: Future of Online Research, Integrated Data, Research Products